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Secure communication tips

How and where you communicate with other users is as important as what you say. Protecting your conversations protects your identity, your money, and your safety.

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Use Exchstore Inbox Only

Our messaging system creates an auditable trail that protects you in disputes. External chats have no such protection.

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Never Share Contact Info Early

Don’t give out your phone number, email, or social profiles until a deal is fully verified and you trust the party.

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Screenshot Important Messages

Keep records of all deal terms, prices agreed, and any suspicious behavior.

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Recognize Social Engineering

Scammers build rapport quickly to lower your guard. Stay professional and stick to the facts of the deal.

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If anyone on Exchstore pressures you to communicate via WhatsApp, Telegram, or email before a deal is confirmed, that is a warning sign. Learn more about secure communication →

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All rights reserved. These articles are intended for use in the Exchstore Help Center.

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