Using Exchstore comes with responsibilities to the platform, to other users, and to the wider community. This article outlines what we expect from every user to maintain a trustworthy marketplace.

1. Account Responsibilities

You are responsible for:

• Providing accurate and truthful registration information
• Keeping your password secure and not sharing it with others
• All actions taken from your account, whether by you or any third party
• Updating your contact information to ensure it remains current
• Notifying Exchstore immediately if your account is compromised

2. Listing Responsibilities

As a seller on Exchstore, you are responsible for:

• Ensuring all information in your listings is accurate, complete, and not misleading
• Only listing items you legally own or have the right to sell
• Removing listings once the item has been sold
• Responding promptly to genuine buyer inquiries
• Complying with all applicable laws regarding the sale of goods
• Not creating duplicate listings for the same item

3. Transaction Responsibilities

Both buyers and sellers are responsible for:

• Conducting transactions in good faith
• Agreeing on price, condition, and terms clearly before meeting
• Completing transactions they have committed to
• Resolving disputes directly and professionally before escalating

4. Legal Compliance

All users must:

• Comply with all applicable Pakistani laws and regulations
• Not use the platform for any unlawful purpose
• Obtain any required licenses or permits for items they list
• Not evade taxes or engage in undeclared commercial activity

5. Reporting Obligations

Users are encouraged and expected to:

• Report listings that appear fraudulent or in violation of policies
• Report users who engage in harassment or abusive behavior
• Report any security vulnerabilities discovered on the platform

To report a violation, use the ‘Report’ button on any listing or contact: report@exchstore.com

6. Consequences of Failure to Meet Responsibilities

Failure to meet the responsibilities outlined here may result in:

• Listing removal or rejection
• Temporary account suspension
• Permanent account ban
• Referral of serious violations to law enforcement authorities