If your ad was not approved, it means it did not meet Exchstore’s posting guidelines. This helps keep the platform safe, relevant, and trustworthy for all users.
🚫 Common Reasons for Ad Rejection
1. Incomplete information
- Missing title, description, or price
- Confusing or unclear details
2. Wrong Category
- Ad posted in an unrelated category
- Example: Posting a mobile phone in “Vehicles”
3. Duplicate Ads
- Posting the same ad multiple times
- Reposting without removing old ads
4. Prohibited or Restricted Items
Your ad may be rejected if it includes:
- Illegal items
- Weapons or dangerous goods
- Fake or counterfeit products
5. Poor Quality Images
- Blurry or unclear photos
- Irrelevant images
- Images with watermarks or ads
6. Misleading or False Information
- Incorrect price
- Fake claims about the product
- Clickbait titles
7. Contact Information in Description
- Adding phone numbers, emails, or social links in description (if restricted by your platform rules)
⚠️ What Happens After Rejection?
- Your ad will not be published publicly
- You may need to correct the issues and repost
✅ How to Get Your Ad Approved
- Provide complete and accurate details
- Select the correct category
- Upload clear and real images
- Avoid duplicate postings
- Follow Exchstore rules and policies
🚀 Need Help?
If you believe your ad was rejected by mistake, contact the Help Center for support.